768jl Privacy Policy

01 Introduction

768jl is an online gaming platform serving players in the Philippines. This Privacy Policy describes how we handle the personal information you share with us when you register, verify your identity, make a deposit, play games, or contact our support team.

We take data privacy seriously. Your personal information is collected only for the purposes described in this policy, stored securely, and never sold to external parties for their marketing use. This policy applies to all users of the 768jl website, mobile browser experience, and mobile app.

02 Data We Collect

We collect personal information in several ways depending on how you interact with 768jl. Below is a summary of the main categories of data we may hold about you.

We collect this information directly from you (during registration and KYC), automatically during your platform sessions (device and usage data), and occasionally from third-party service providers such as payment processors when you make a deposit or withdrawal.

03 How We Use Your Data

768jl uses the personal information we collect for the following purposes:

• Account creation and management: Setting up and maintaining your 768jl account, processing login and OTP authentication, and managing account security.
• Identity verification: Verifying your age (21+) and identity as required before processing withdrawals and in compliance with anti-money laundering requirements.
• Processing transactions: Handling deposits in PHP via bank transfer, GCash, Maya, and other available methods, and processing withdrawal requests to your verified payment account.
• Platform operation: Delivering game content across slots, live casino, sports betting, and eBingo; maintaining session continuity; and resolving disputed game outcomes using server-side records.
• Customer support: Responding to your queries, resolving account issues, and maintaining records of communications for quality and training purposes.
• Security and fraud prevention: Monitoring for unusual account activity, detecting potential fraud or multi-account violations, and protecting the integrity of the platform.
• Platform improvement: Analysing aggregated usage data to improve game selection, load times, payment flows, and the overall player experience.
• Communications: Sending transactional notifications (deposit confirmations, withdrawal updates, OTP codes), and where you've opted in, notifications about promotions and platform updates through the 768jl app or email.
• Legal compliance: Meeting obligations under applicable Philippine laws, including record-keeping requirements.

04 Legal Basis for Processing

768jl processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to provide the gaming service you registered for — including account management, game delivery, and transaction processing.
• Legal obligation: Processing required to comply with applicable laws, including KYC and anti-money laundering obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and improvement of our services, where our interests are not overridden by your privacy rights.
• Consent: Where you have explicitly opted in to receive promotional notifications or marketing communications. You may withdraw this consent at any time through your account notification settings.

05 Data Sharing

768jl does not sell your personal data to third parties. We share your information only in the following limited circumstances:

• Payment processors: When you make a deposit or request a withdrawal, relevant financial details are shared with the payment service provider handling the transaction (e.g., bank networks, GCash or Maya infrastructure). These providers handle your data under their own privacy policies and are not permitted to use your data for their own marketing.
• Identity verification services: KYC document verification may involve a third-party identity verification service. This provider receives only the documents needed to complete verification and is contractually bound to handle them securely.
• Technology providers: Hosting, platform infrastructure, and analytics service providers may process data on our behalf under data processing agreements that restrict how they can use the information.
• Legal and regulatory requirements: We may disclose your data when required by Philippine law, a valid court order, or where disclosure is necessary to protect the rights and safety of 768jl players or the public.

06 Data Retention

We retain your personal data for as long as your 768jl account is active and for a defined period after account closure. Retention periods vary by data type:

• Account and KYC records: Retained for the duration of your account and for a period after closure as required under applicable anti-money laundering and record-keeping laws.
• Transaction records: Financial transaction history in PHP is retained for a minimum period as required by law, generally several years after the transaction date.
• Gaming activity: Session and game history is retained for the period needed to resolve disputes and comply with legal obligations, after which it is deleted or anonymised.
• Support communications: Retained for the period needed for quality assurance and to handle any follow-up queries, after which they are deleted.
• Technical and device data: Retained for a shorter period needed for security monitoring and platform diagnostics.

When data is no longer needed and there is no legal reason to retain it, it is securely deleted or anonymised so it can no longer be linked to you.

07 Security Measures

768jl implements technical and organisational security measures appropriate to the sensitivity of the data we hold. These include:

• SSL/TLS encryption: All data transmitted between your device and the 768jl platform is encrypted in transit using SSL/TLS protocols. This applies to the website, mobile browser, and mobile app.
• Hashed passwords: Account passwords are never stored in plain text. They are hashed using industry-standard algorithms so that even internal staff cannot read them.
• OTP authentication: Sensitive account actions — such as withdrawals and certain login scenarios — require one-time password verification to a registered mobile number.
• Biometric login: The 768jl mobile app supports fingerprint and Face ID login on compatible devices, reducing reliance on typed credentials for routine access.
• Access controls: Internal access to player data is restricted to staff who need it for their specific role. Access is logged and reviewed.
• Monitoring: The platform is monitored for unusual activity that may indicate a security incident. Suspected breaches trigger an internal response process.

No security system is completely impenetrable. If you believe your account has been compromised, contact 768jl support immediately using the support channel in your account dashboard.

08 Cookies and Tracking

768jl uses cookies and similar technologies on the website and within the mobile browser experience. Cookies are small text files placed on your device that help the platform function and allow us to understand how players use it.

Types of cookies used

• Essential cookies: Required for core platform functions such as keeping you logged in during a session, maintaining your game state, and securing transactions. These cannot be disabled without affecting how the platform works.
• Analytics cookies: Used to understand how players navigate the platform — which sections are visited most, where errors occur, and how load times can be improved. Data collected is aggregated and not linked to individual identities for these purposes.
• Preference cookies: Store your settings such as notification preferences and display options so you don't have to reset them each session.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect platform functionality. Analytics and preference cookies can generally be disabled without preventing basic access.

09 Your Rights

As a player on the 768jl platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact 768jl support through your account dashboard.

10 Minors

768jl is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a required step in the account registration and KYC process.

If we discover that an account was registered by someone under 21, the account will be closed immediately, any funds held will be reviewed and handled in accordance with our Terms and Conditions, and the associated personal data will be deleted in line with applicable legal requirements.

If you believe a minor has registered on 768jl, contact our support team immediately through the support channel in your account dashboard.

11 Changes to This Policy

768jl may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to how we describe our data practices. When material changes are made, we will notify registered players through account notifications or a prominent notice on the platform.

The updated policy will take effect from the date it is published on this page. Continued use of 768jl after an update is published constitutes acceptance of the revised policy. We recommend reviewing this page periodically to stay informed.

12 Contact and Data Inquiries

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the 768jl support team through the support channel available in your registered account dashboard.

You can also reach us by email at [email protected]. Please include your registered account email and a description of your request so we can locate your records and respond promptly.